Shipping policy
Shipping Policy
Order Processing Time
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All orders are processed and prepared for shipping within 1 to 3 business days (excluding weekends and holidays).
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You will receive a notification when your order has been processed and is ready to ship.
Shipping Estimates & Rates
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Delivery times depend on your location and carrier routing, typically taking 3 to 7 business days once shipped.
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Shipping rates and options are calculated and displayed at checkout.
Tracking Your Order
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Once your package has shipped, you will receive an automated shipping confirmation email containing your tracking number.
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Please allow up to 24–48 hours for tracking information to update on the carrier’s website after receiving your tracking number.
Damaged or Missing Packages
If your order arrives damaged, or if tracking shows delivered but you haven't received your package, please contact us within 7 days at sinandsilkstore@gmail.com so we can help resolve the issue.